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Does purchase button wording with a price lift guide sales?

Our buying guide's buttons read check latest price. We tested purchase wording, a visible price with the retailer named, and a retailer label. Conversion fell 19.8% over 20 days and was not significant.

Not significant Mobile 20 days Not called

SURFACE
Article page
DEVICE
Mobile
VERTICAL
Ecommerce (B2C)
PRIMARY METRIC
Conversion rate
VARIATIONS
3

The hypothesis

By making the buttons and offers feel more like shopping, with purchase wording and the price shown, we will set clearer expectations, resulting in more readers buying after the click.

Most readers come to the guide to learn, not to buy, but the site earns when they buy at the retailer. The buttons said check latest price, which is passive and gives no hint of what happens next.

In usability sessions, some readers did not expect to land on a retailer's site. Showing the price and naming the retailer could set that expectation before the click.

What we changed

We tested purchase wording, prices and the retailer name on the offers.

The control buttons read check latest price. Var A changed them to purchase wording that named the product. Var B showed the price on each offer and named the retailer. Var C changed the button to check price at the named retailer.

CONTROL
Control wireframe
VAR A: PURCHASE WORDING
Var A: Purchase wording wireframe
  • Button uses purchase wording
  • Button names the product
VAR B: PRICE AND RETAILER
Var B: Price and retailer wireframe
  • Price shown on each offer
  • Retailer named on each offer
VAR C: CHECK PRICE AT RETAILER
Var C: Check price at retailer wireframe
  • Button names the retailer

The result

Conversion fell 19.8% over 20 days and was not significant.

CONVERSION RATE
-19.8%

Traffic to this guide was slow, so data built up slowly. After 20 days, conversion was 19.8% below the control and had not reached our confidence bar. We paused the test to free the traffic for ideas with more promise.

What we would do next

Shopping cues did not lift sales from a reading audience.

Readers here were in research mode. Purchase wording and prices did not pull them into buying, and the trend was down. We would retest purchase cues only on guides with enough traffic to read a result quickly.

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